We carefully select our technology partners through in-depth research and rigorous testing to ensure they deliver real value to our clients. Backed by top accreditations and ongoing training, we build strong partnerships that keep us skilled, certified and ready to deploy impactful solutions across every sector.
Unlock what's possible. Protect what matters.
Award-Winning Managed IT Services, Cyber Security & AI Transformation
Enterprise-grade IT support, security, and AI transformation without the enterprise complexity. Serving UK and international organisations since 2006
Unlock what's possible. Protect what matters.
Award-Winning Managed IT Services, Cyber Security & AI Transformation
Enterprise-grade IT support, security, and AI transformation without the enterprise complexity. Serving UK and international organisations since 2006
Unlock what's possible. Protect what matters.
Award-Winning Managed IT Services, Cyber Security & AI Transformation
Enterprise-grade IT support, security, and AI transformation without the enterprise complexity. Serving UK and international organisations since 2006
Unlock what's possible. Protect what matters.
Award-Winning Managed IT Services, Cyber Security & AI Transformation
Enterprise-grade IT support, security, and AI transformation without the enterprise complexity. Serving UK and international organisations since 2006
Your 24/7 Technology Hub
Real engineers. Real solutions. Any time of day.
Round-the-clock support across everything your business needs: IT infrastructure management, cyber security monitoring, strategic technology planning, and AI transformation.
Experienced engineers who know your systems, solve problems quickly, and escalate intelligently.
Whether you're dealing with a midnight outage, planning next quarter's technology roadmap, or implementing AI solutions, we're available with the right expertise at the right time
IT Support
When IT breaks, your business stops. We make sure that doesn't happen!
You need IT support that actually answers the phone, fixes problems quickly, and prevents issues before they impact your team. Not ticket systems that leave you waiting, or technical jargon that doesn't solve anything.
Our 24/7 UK-based helpdesk supports organisations in two ways:
fully outsourced IT for businesses (35-150 employees) who need enterprise-level support without the enterprise-level team,
or co-managed IT services that extend your internal team's capabilities for larger organisations (up to 2,500 users).
Whether you're replacing your entire IT function or augmenting your existing team during peaks, projects, or expansion, we become your technology partner, not just another vendor.
Response times that matter: Issues triaged within 15 minutes, critical problems escalated immediately, and a team that knows your business.
Cyber Security
One breach can cost you everything.
Your reputation, your data, your business.
Cyber attacks don't announce themselves; they exploit the gaps you didn't know existed.
We provide 24/7 threat monitoring, rapid incident response, and proactive security management that stops attacks before they become headlines.
Our UK-based Security Operations Centre (CSOC) combines advanced threat detection with certified security experts who understand compliance requirements (Cyber Essentials, ISO 27001, GDPR).
We protect organisations who can't afford downtime or data loss.
IT Strategy
Technology should enable growth, not hold it back.
Too many businesses pour budget into IT without a clear plan, resulting in systems that don't talk to each other, security gaps that grow wider, and teams frustrated by tools that create more work than they solve.
We build practical technology roadmaps that align with your business goals, not vendor sales pitches. From IT health checks that identify what's actually broken, to multi-year strategies that scale with your growth, we ensure your technology investments deliver measurable returns.
Strategic planning that drives business outcomes, not just IT projects.
AI Transformation
AI promises transformation. Your challenge? Making it actually happen.
Most organisations get stuck between excitement and execution.
Endless pilots that never scale.
Tools bought but barely used. Teams overwhelmed by options and underwhelmed by results.
You need more than AI hype, you need a clear path from strategy to measurable impact.
We've helped organisations like yours navigate this exact challenge.
Our process is straightforward: we identify high-impact AI opportunities specific to your operations, build practical implementation roadmaps, and work alongside your team to deploy solutions that deliver results.
What makes us different?
We don't just consult—we implement.
From initial AI readiness assessments through full-scale deployment and adoption, we're with you at every stage.
The result?
AI that works for your business, not against it.
IT Support
Customised IT solutions that drive business success.
From comprehensive IT Support to 24/7 support and strategic guidance, our team ensures your IT infrastructure operate seamlessly.
Whether enhancing your internal IT team or managing your entire IT environment, we empower you to achieve your goals and elevate your business while we handle the technology challenges with our IT Support.
Cyber Security
Safeguarding your digital assets is crucial.
We offer a proactive, multi-layered approach to cybersecurity, ensuring your organisation is protected from evolving threats. Our certified experts specialise in threat detection, incident response, and compliance management, providing personalised strategies and continuous monitoring.
Focus on what matters most and stay ahead with our cyber security.
IT Strategy
Transforming your business with a robust IT strategy designed to drive growth and efficiency.
We specialise in aligning your organisational goals with tailored technology solutions. From creating a comprehensive technology roadmap to implementing sustainable IT strategies, we ensure your business stays on track to achieve its objectives.
Partner with us to leverage technology effectively and propel your business forward.
The Traditional Technology Roadmap Is Dead
Long-term vision? Essential. Rigid 3-year plans? Obsolete.
Technology moves too fast for static roadmaps that gather dust. AI capabilities double annually.
Security threats evolve weekly. Your competitors aren't waiting three years to adapt, neither should you.
IT Health Check
Understand what's working, what's vulnerable, and what's holding you back, right now
Adaptive Strategy
Long-term vision with quarterly sprints. Direction without rigidity. Plans that evolve as opportunities emerge.
Continuous Implementation
Roll out improvements incrementally, measure impact constantly, pivot when needed. Agility over lengthy projects.
What our clients say
See what our customers have to say about us.
Feedback directly from an independent CSAT system
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Thank you for resolving this issue. Jon handled the matter consistently and kindly. I truly appreciate his support every time. Best wishes,
Yusuke Teikyo School
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Quick response, friendly staff thank you.
⭐️⭐️⭐️⭐️⭐️
Suzuki GB
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The support team is exceptional, guiding us through setup and providing ongoing assistance, ensuring our satisfaction.
Saman Malik
Customer Support Lead
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Problem was promptly resolved and was checked in on afterwards to make sure all was well on my end too. Great support from Jonathan start to finish.
⭐️⭐️⭐️⭐️⭐️
The Royal Geographical Society
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Thank you for resolving this issue. Jon handled the matter consistently and kindly. I truly appreciate his support every time. Best wishes,
Yusuke Teikyo School
-
Quick response, friendly staff thank you.
⭐️⭐️⭐️⭐️⭐️
Suzuki GB
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The support team is exceptional, guiding us through setup and providing ongoing assistance, ensuring our satisfaction.
Saman Malik
Customer Support Lead
-
Problem was promptly resolved and was checked in on afterwards to make sure all was well on my end too. Great support from Jonathan start to finish.
⭐️⭐️⭐️⭐️⭐️
The Royal Geographical Society
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Resolved my query very quickly.
Suzuki Dealer Network
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Ben's service is professional, and he solved my problem promptly.
⭐️⭐️⭐️⭐️⭐️
Hon Fung Ho
Buckinghamshire College Group
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Quick responses, thanks.
⭐️⭐️⭐️⭐️⭐️
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Quick and efficient.
⭐️⭐️⭐️⭐️⭐️
Gravita
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Harry was great help as always
⭐️⭐️⭐️⭐️⭐️
Autotech Recruit Limited
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Immediate and effective response.
⭐️⭐️⭐️⭐️⭐️
Radcliffe Chambers Services Limited
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Resolved my query very quickly.
Suzuki Dealer Network
-
Ben's service is professional, and he solved my problem promptly.
⭐️⭐️⭐️⭐️⭐️
Hon Fung Ho
Buckinghamshire College Group
-
Quick responses, thanks.
⭐️⭐️⭐️⭐️⭐️
-
Quick and efficient.
⭐️⭐️⭐️⭐️⭐️
Gravita
-
Harry was great help as always
⭐️⭐️⭐️⭐️⭐️
Autotech Recruit Limited
-
Immediate and effective response.
⭐️⭐️⭐️⭐️⭐️
Radcliffe Chambers Services Limited
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Quick response time. ⭐️⭐️⭐️⭐️⭐️
Donna Borntrager
Aero Tec Laboratories Ltd
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I had a great experience with the Helpdesk today and was put through to Luka . I called in because I couldn’t access my account due to a password change, and the technician was fantastic—friendly, efficient, and got everything sorted in minutes. Excellent support!
⭐️⭐️⭐️⭐️⭐️
Suzuki Dealer Network
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Thanks Ryan! Awesome, rapid service Thank you
⭐️⭐️⭐️⭐️⭐️
Envisics Limited
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Luka was brilliant - patient and resolved the issue
⭐️⭐️⭐️⭐️⭐️
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Good report and discussion to check before going live with policy.
⭐️⭐️⭐️⭐️⭐️
Picker Institute Europe
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Quick response time. ⭐️⭐️⭐️⭐️⭐️
Donna Borntrager
Aero Tec Laboratories Ltd
-
I had a great experience with the Helpdesk today and was put through to Luka . I called in because I couldn’t access my account due to a password change, and the technician was fantastic—friendly, efficient, and got everything sorted in minutes. Excellent support!
⭐️⭐️⭐️⭐️⭐️
Suzuki Dealer Network
-
Thanks Ryan! Awesome, rapid service Thank you
⭐️⭐️⭐️⭐️⭐️
Envisics Limited
-
Luka was brilliant - patient and resolved the issue
⭐️⭐️⭐️⭐️⭐️
-
Good report and discussion to check before going live with policy.
⭐️⭐️⭐️⭐️⭐️
Picker Institute Europe
-
Thank you for resolving this issue. Jon handled the matter consistently and kindly. I truly appreciate his support every time. Best wishes,
Yusuke Teikyo School
-
Quick response, friendly staff thank you.
⭐️⭐️⭐️⭐️⭐️
Suzuki GB
-
The support team is exceptional, guiding us through setup and providing ongoing assistance, ensuring our satisfaction.
Saman Malik
Customer Support Lead
-
Problem was promptly resolved and was checked in on afterwards to make sure all was well on my end too. Great support from Jonathan start to finish.
⭐️⭐️⭐️⭐️⭐️
The Royal Geographical Society
-
Resolved my query very quickly.
Suzuki Dealer Network
-
Ben's service is professional, and he solved my problem promptly.
⭐️⭐️⭐️⭐️⭐️
Hon Fung Ho
Buckinghamshire College Group
-
Quick responses, thanks.
⭐️⭐️⭐️⭐️⭐️
-
Quick and efficient.
⭐️⭐️⭐️⭐️⭐️
Gravita
-
Harry was great help as always
⭐️⭐️⭐️⭐️⭐️
Autotech Recruit Limited
-
Immediate and effective response.
⭐️⭐️⭐️⭐️⭐️
Radcliffe Chambers Services Limited
-
Quick response time. ⭐️⭐️⭐️⭐️⭐️
Donna Borntrager
Aero Tec Laboratories Ltd
-
I had a great experience with the Helpdesk today and was put through to Luka . I called in because I couldn’t access my account due to a password change, and the technician was fantastic—friendly, efficient, and got everything sorted in minutes. Excellent support!
⭐️⭐️⭐️⭐️⭐️
Suzuki Dealer Network
-
Thanks Ryan! Awesome, rapid service Thank you
⭐️⭐️⭐️⭐️⭐️
Envisics Limited
-
Luka was brilliant - patient and resolved the issue
⭐️⭐️⭐️⭐️⭐️
-
Good report and discussion to check before going live with policy.
⭐️⭐️⭐️⭐️⭐️
Picker Institute Europe
Resources
Passwordless Authentication: The Future of Access Control
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Why ChatGPT 5 Matters for Businesses Markets aren’t slowing down. Budgets...
You’ve Tested AI, Now What?
When Your AI Pilot Becomes a Business Risk Many mid-sized businesses have...
The Complete Guide To Cyber Security Mesh Architecture
Why Cyber Security Mesh Architecture Is Reshaping Enterprise Security...
Chosen by top UK businesses
Proud to be a Microsoft Solutions Partner
These accreditations reflect more than just technical skill—they signal real progress in the Microsoft space and a clear commitment to doing things properly for our customers. They show we’re not here to tick boxes; we’re here to help businesses get genuine value from Microsoft solutions, backed by a service that’s dependable, accountable and built around what they actually need.
FAQs
For planned support requests, response times vary by service level, but we're transparent about timelines from the start. No guessing, no "we'll get back to you when we can."
Absolutely. Co-managed IT is one of our most common arrangements. We typically support internal teams in three ways: extending capacity during busy periods or projects, providing specialist expertise (security, cloud, AI), or covering 24/7 availability so your team isn't on-call every weekend.
Your team stays in control of strategy and daily operations—we become the extra capability they need without the overhead of additional hires.
Most of our clients aren't tech companies—they're manufacturers, recruiters, professional services firms who need security without becoming security experts. We translate compliance requirements (Cyber Essentials, ISO 27001, GDPR) into practical actions, implement protective measures, and monitor threats 24/7.
You don't need to understand how a firewall works—you just need to know your business is protected. That's our job.
Both. Many client relationships start with a specific project—migrating to cloud, implementing security controls, or AI strategy work—before evolving into ongoing support.
We're flexible about engagement models because we understand not every business needs (or is ready for) a full managed service relationship.
Project work, co-managed support, or full IT outsourcing—we adapt to what makes sense for your business stage.
Fair question. We don't expect one person to master everything, we've built dedicated teams for each discipline.
You're not calling a general helpdesk that dabbles in security.
You're reaching specialists: infrastructure engineers for IT support, certified security analysts in our CSOC for cyber threats, and AI consultants for transformation projects. Each team has specific expertise, training, and certifications.
The difference?
They're integrated. Your security team knows your IT environment. Your AI consultants understand your infrastructure constraints. Specialist skills with joined-up thinking.
