Managed IT support, AI transformation and cyber security

Absolutely. Co-managed IT is one of our most common arrangements. We typically support internal teams in three ways: extending capacity during busy periods or projects, providing specialist expertise (security, cloud, AI), or covering 24/7 availability so your team isn't on-call every weekend.

Your team stays in control of strategy and daily operations—we become the extra capability they need without the overhead of additional hires.

Most of our clients aren't tech companies—they're manufacturers, recruiters, professional services firms who need security without becoming security experts. We translate compliance requirements (Cyber Essentials, ISO 27001, GDPR) into practical actions, implement protective measures, and monitor threats 24/7.

You don't need to understand how a firewall works—you just need to know your business is protected. That's our job.

Both. Many client relationships start with a specific project—migrating to cloud, implementing security controls, or AI strategy work—before evolving into ongoing support.

We're flexible about engagement models because we understand not every business needs (or is ready for) a full managed service relationship.

Project work, co-managed support, or full IT outsourcing—we adapt to what makes sense for your business stage.

Fair question. We don't expect one person to master everything, we've built dedicated teams for each discipline.

You're not calling a general helpdesk that dabbles in security.

You're reaching specialists: infrastructure engineers for IT support, certified security analysts in our CSOC for cyber threats, and AI consultants for transformation projects. Each team has specific expertise, training, and certifications.

The difference?
They're integrated. Your security team knows your IT environment. Your AI consultants understand your infrastructure constraints. Specialist skills with joined-up thinking.

Every business is different, so there is no single price. What you pay depends on how many people you have, how much of your IT you want us to run, and what your compliance obligations look like. Fully outsourced support works out differently to co-managed support alongside your own team.

We would rather talk it through properly and understand what you actually need, because that is how you get a number you can rely on. If you want a sense of the range before that conversation, our pricing calculator gives you an indication based on your user count.

Most of our fully outsourced clients have between 35 and 150 employees. That is the point where you need enterprise-grade IT but hiring the equivalent team in-house is hard to justify.

For larger organisations, up to around 2,500 users, we usually work co-managed, sitting alongside your existing IT team and covering the gaps: out of hours, holidays, project peaks, and specialist work such as security monitoring.

If you are smaller than that, tell us anyway. We would rather be straight with you than take on something we are not the right fit for.

We have UK offices in Milton Keynes and London, and we support organisations across the UK.

Most day-to-day issues and all of our 24/7 security monitoring are handled remotely, so where you are based is rarely a constraint. When you do need someone on site, we arrange it.

We have moved a lot of clients across from other providers over the years, so this is well-trodden ground for us. We have a defined transition process and we run it as a project from start to finish, so the work sits with us rather than landing on your team.

That covers taking over documentation and access, auditing what you actually have, and moving support across in a planned sequence rather than overnight. Your people carry on working as normal throughout.

That is the right question, and it is usually the one that gets skipped.

AI gets the same treatment as the rest of your IT: defined data boundaries, access control, and an audit trail of what was used and by whom. Before anything is rolled out we look at where your data goes, what the tool retains, and whether that is acceptable for your business and your compliance obligations.

If a particular tool is not safe for a particular job, we will tell you that rather than work around it.