At Aztech we build IT services around the goals of your organisation.
Total support will take away the distraction IT can cause your organisation. We deliver you a complete outsourced IT department allowing you the time to do what you do best.
We’ll take full responsibility for your technology by monitoring and maintaining it 24/7, keeping it stable and secure, resolving your user’s IT issues, working with all 3rd parties and developing a long term IT strategy for your organisation.
Our Managed IT services is a proactive IT service with no hidden costs. We provide you will all the support you need for a flat monthly fee. Our objective is to keep your IT running smoothly, reduce risk to your business and ensure your technology plan is aligned with your organisations goals
We don’t sit around waiting for IT problems to occur. We proactively monitor and manage your IT environment to ensure potential issues are detected before they negatively impact your organization.
Predictable, fixed fee costs for unlimited IT support with no hidden surprises. No additional call out fees or unexpected charges. Direct access to highly experienced technicians
Proactive management of all your security solutions including but not limited to; Patch management, endpoint security updates, 3rd party software updates, gateway security and unified threat management devices
Guaranteed service level agreement support. We constantly monitor our response and resolution times to ensure we are exceeding our contractual obligations
We provide complete transparency over all support request, tickets and project tasks. Stay updated with the latest updates by accessing our client portal
You can’t afford to wait around for critical or important IT issues to be resolved. We don’t use call handlers! We provide rapid response to IT problems from experienced IT technicians.
Regular detailed reporting that provides valuable insight in to the state of your IT environment and assets.License information and detailed asset tracking reporting
Our managed services aligns with ITIL and industry best practices and is under continual improvement by the internationally recognised quality standards ISO 9001
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