We carefully select our technology partners through in-depth research and rigorous testing to ensure they deliver real value to our clients. Backed by top accreditations and ongoing training, we build strong partnerships that keep us skilled, certified and ready to deploy impactful solutions across every sector.
Managed IT Support in Milton Keynes
Award-winning managed IT services for Milton Keynes and Buckinghamshire businesses. 24/7 UK-based helpdesk, proactive monitoring, cyber security and cloud management, all for a transparent monthly fee.
- ISO 27001 Certified
- Cyber Essentials + Certified
- Microsoft Certified
- ISO 9001 Certified
IT Support Services in Milton Keynes
Fully managed IT support for organisations with 35 to 5,000 users across Milton Keynes, Buckinghamshire and the UK.
We handle your helpdesk, infrastructure, security and cloud environments so your team can focus on the work that matters. Proactive monitoring catches issues before your staff notice them.
Transparent pricing with no hidden costs. Serving Milton Keynes businesses since 2006, with ISO 9001 and ISO 27001 certification as standard.
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24/7 UK-based helpdesk
Your team gets direct access to qualified engineers, not a call centre script. Our Technology Hub resolves the majority of tickets at first contact, with average response times measured in minutes, not hours.
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Proactive monitoring and management
We monitor your servers, network, endpoints and cloud environments around the clock. Automated alerting and remediation means we fix problems before they affect your business.
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Transparent, predictable costs
One monthly fee covers your entire IT support requirement. No per-ticket charges, no surprise invoices, no small print. You know exactly what you're paying and what you're getting.
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We manage your vendors so you don't have to
From Microsoft and BT to your printer supplier, we handle all third-party vendor liaison, chasing, and escalation on your behalf. One point of contact for your entire technology stack, no more being passed between support desks.
TL;DR — Quick overview
Aztech provides fully managed IT support for Milton Keynes businesses, covering helpdesk, infrastructure, cloud, and security under one roof.
We support organisations with 35 to 5,000 users, either as your fully outsourced IT department or working alongside your internal team.
Our Milton Keynes office has been operational since 2006, and every engagement starts with a free IT assessment to identify quick wins and longer-term improvements
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Get more done, faster: 24/7 UK-based helpdesk with qualified engineers resolving the majority of tickets at first contact. Proactive monitoring catches problems before your team notices them.
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Reduce risk and stay compliant: Cyber security services protect you with endpoint protection, email filtering, vulnerability scanning and phishing awareness training aligned to NCSC guidance
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Control costs and plan ahead: Transparent monthly pricing with no per-ticket charges. Quarterly business reviews track performance against SLAs and identify optimisation opportunities.
How quickly do you respond to IT issues?
Our Technology Hub operates 24/7 with UK-based engineers. Critical issues receive an immediate response. Standard requests are typically acknowledged within 15 minutes during business hours, with the majority resolved at first contact. Every client gets a dedicated account manager for escalations and strategic reviews.
Can you work alongside our existing IT team?
Yes. Around half our clients use our co-managed IT model, where we extend your internal team's capacity rather than replace it. We handle the areas your team doesn't have time or specialist skills for, such as security monitoring, infrastructure management, or out-of-hours support. Your team stays in control.
What's included in your managed IT support?
Our typical managed IT contract covers helpdesk support, server and network monitoring, patch management, endpoint security, email security, backup management, vendor liaison, and quarterly business reviews. We tailor the scope to your organisation's needs during the free assessment.
Fully Outsourced vs. Co-Managed
| Fully Outsourced IT | Co-Managed IT | |
|---|---|---|
| Best for | Businesses with 35-150 users who need enterprise-level support without building an internal IT team | Organisations with 150-2,500 users who have an internal IT team but need specialist depth or 24/7 coverage |
| Helpdesk | Full helpdesk, all tickets handled by Aztech | Shared model, your team handles Tier 1, we handle Tier 2/3 and escalations |
| Infrastructure | Fully managed servers, network, cloud and endpoints | We manage agreed infrastructure, your team retains day-to-day oversight |
| Security | Complete security stack included (endpoint, email, monitoring, training)* Cybersecurity contracts will be required | We provide specialist security services alongside your team's existing processes |
| Strategic oversight | vCTO/vCIO service included, quarterly business reviews, technology roadmap | Joint planning sessions, we advise on specialist areas, your leadership sets direction |
| Out-of-hours | 24/7 coverage included as standard | 24/7 coverage for agreed critical systems |
| Monthly pricing | Fixed per-user, per-month fee | Tailored scope and pricing based on shared responsibilities |
What Our Client Say
"Aztech feel like part of our team, not just a supplier. They're always thinking ahead, recommending changes before we even realise we need them. The quarterly reviews have completely changed how we plan our IT spending."
Majid AL-Kader
CEO mXreality
"We stopped worrying about IT the month Aztech took over. Everything just works now, updates happen in the background, issues get caught before we even notice, and if something does come up, their team is on it straight away. It's like having an in-house IT department without the overhead."
Jack Salsbury
IT Manager, Autotech Recruit
"What stands out is how fast they move. We had a server issue at 7am on a Monday, and Aztech had it resolved before most of the team had logged in. That's not a one-off either, that's just how they operate."
Liam Hennigan
Director, Hennigan Civil Engineering
FAQs
Our Accreditations & Certifications
Security
Modern Work
Proven delivery of Microsoft 365 migration, Teams and SharePoint with adoption programmes for secure hybrid work
Tier 1 Cloud Provider
ISO 27001
Book a Discovery Call
Book a discovery call instantly at a time to suit you.
In one focused session, our managed IT specialists will review your current setup and give you actionable recommendations, no sales pitch, no obligation.
What you'll get from the call:
Rapid needs assessment: current infrastructure, support gaps, security posture, and immediate pain points.
Honest evaluation: whether fully outsourced or co-managed IT is the better fit for your organisation's size and goals.
Immediate quick wins: 3-5 actions to improve performance, reduce risk, or cut costs that you can act on straight away
