IT Support – Managed Services

Fixed Cost | Unlimited Support | Proactive IT Support | Fast Response

When something goes wrong with your IT, everything grinds to a halt. With a standard break/fix service contract, you have to wait for something to break before your provider can fix it. That equation seems to make sense – even though it could easily result in hours of downtime. But what if you could keep your IT from breaking in the first place?

With managed services from Aztech IT, you can expect:

• Rapid Response – We guarantee a 15 minute response time to critical issues
• Peace of Mind – your systems are monitored 24/7
• Less Downtime – we identify and fix issues before they cause problems. By Proactively monitoring and managing your systems we reduce downtime and in turn allow you’re your employees to remain productive.
• Predictable Budgeting – all-inclusive, fixed fee IT Support. No more unpredictable billing or hidden charges. You’ll know exactly what you will be paying monthly for your IT support costs
• Friendly, Honest Support and advice from Microsoft & Cisco certified technicians.  

 

Managed services from Aztech IT provide you with more reliable performance and more predictable expenses. That means you get more value from the technology you’ve already invested in, while actually reducing the total costs of IT problems and the resulting downtime.

Typical Agreements include:

Package Includes: Unlimited remote support Unlimited telephone support Unlimited on-site support Guaranteed response times Preventative maintenance visit Helpdesk login Dedicated Account Manager Monitoring Security & AV updates

Business Benefits: Reduced IT costs No staff training costs Additional Resource Focus on core business Save on infrastructure Holiday & sickness cover Expert Services SLA support

Want to take advantage of a breakthrough alternative to break/fix?

What are you waiting for? Contact us.