By leveraging our best of breed IT management tool set and highly experienced team of engineers, technical consultants and support specialist, we fit as an extension of your internal team
We bridge the gaps to provide effective services saving you the costs of managing all your IT requirements in-house. Our approach is to work closely with your IT department to improve efficiency and release the burden of daily maintenance tasks.
We don’t sit around waiting for IT problems to occur. We proactively monitor and manage your IT environment to ensure potential issues are detected before they negatively impact your organisation.
Predictable, fixed fee costs for unlimited IT support with no hidden surprises. No additional call out fees or unexpected charges. Direct access to highly experienced technicians.
Proactive management of all your security solutions including but not limited to; patch management, endpoint security updates, 3rd party software updates, gateway security and unified threat management devices.
Guaranteed service level agreement support. We constantly monitor our response and resolution times to ensure we are exceeding our contractual obligations.
We provide complete transparency over all support request, tickets and project tasks. Stay updated with the latest updates by accessing our client portal.
You can’t afford to wait around for critical or important IT issues to be resolved. We don’t use call handlers! We provide rapid response to IT problems from experienced IT technicians.
Regular detailed reporting that provides valuable insight in to the state of your IT environment and assets. Licence information and detailed asset tracking reporting.
Our managed services aligns with ITIL and industry best practices and is under continual improvement by the internationally recognised quality standards ISO 9001.
We’re at the point of the COVID-19 pandemic where offices are starting to decide whether to stay working from home, return to the office or work in a hybrid fashion. This means the temporary plans
It Governance reports that UK businesses lost almost £13 billion due to cybercrime in 2019. When also factoring in financial penalties, asset damage and lost productivity that number skyrockets to
We are excited to welcome two newbies, Zaima and Ciaran! Both will be joining us in senior roles, and we are looking forward to seeing what you and your experience will bring to the AZTech team.