Working at Aztech

Be part of something special.

Want to work for an exciting and growing IT managed service provider?

Our company is expanding and looking for talented and enthusiastic people that match our company culture.

Browse our current vacancies

We have a passion for delivering excellent service to our clients. We want to be the best at what we do every day. We strongly believe in the development of our employees and helping them achieve their long term career ambitions.

At Aztech IT you are not just a number! Instead, you help to shape our company and impact on the growth and success of our business.

Why work for Aztech IT?

We firmly believe that happy staff helps to make happy clients. We’ve created a great place to work at Aztech IT Solutions. We offer competitive salaries, flexible working solutions, personal development and training and so much more.

If you’re ready to be a part of an exciting growing company get in touch today.

Browse our current vacancies

Holidays

We provide an incredible 26 days of paid holiday to all our full-time employees.

Pension

We provide a generous company pension scheme.

Perkbox

Thousands of perks available to you every day including money off restaurants, gyms, cinemas and shops. Free mobile phone insurance, cycle to work scheme, childcare tax relief plus so much more.

A great environment to work

We have created a fun and energetic environment to work in with games consoles, table tennis and places to chill when downtime is needed.

Training and development

In-house training and development is provided along with vendor led courses and accreditations. This helps to ensure you stay on track for your long term ambitions.

 

Great social occasions

Enjoy fully paid for social events including nights out, paintballing, snowboarding and many others.

Our Current Opportunities 

Business Development Roles 

New Business Development (Click for details)

Position: Full time 
Location: Milton Keynes  
Salary Bracket Contact for details.
Department:Sales& Marketing

Role Details

We have an exciting opportunity for the right individuals looking to start or progress a career in sales. Our new business development team are responsible for reaching out to businesses and prospective clients to inform them of the fantastic IT services and solutions we provide.

Contacting organisations of different sizes from various approaches, your primary responsibility will be setting qualified appointments for business development mangers to attend throughout the UK.

You will need to be a self-motivator, good listener and be armed with an excellent telephone manner.

Our new business team benefit from competitive salaries and generous commission schemes, plus all the support and tools they need to make those appointments.

If you want to be part of something special submit your cv with a covering letter using the form below.

Business Development Manager (Click for details)

Position: Full time 
Location: Milton Keynes & London
Salary Bracket Contact for details.
Department: Sales& Marketing

Role Details

As the face of Aztech IT Solutions you will be responsible for presenting the company’s services and unique set of values and ethos. Your primary responsibility will be consulting with various sized organisations to see which set of our services can benefit their organisation and help them achieve their objectives.

You should have 2 years’ experience selling solutions and services in the IT manages services space.

If you want to be part of something special submit your cv with a covering letter using the form below.

Technical & Support Roles

Support Technician (Click for details)

We’re looking for talented individuals with a technical background who are also passionate about delivering exceptional customer service and relish problem solving to join our client services team in Milton Keynes.
We are a dynamic and growing IT Managed Services Provider based in Milton Keynes. We have several opportunities for individuals looking to progress their career.

You will be responsible for delivering exceptional levels of IT support to a broad range of clients.
Our technicians are adaptable, multi-skilled and completely focused on our clients’ needs.
With a vast array of IT and Technology Infrastructure to support our technicians are adaptable to support different client’s needs and priorities. The ideal candidate will be results driven, positive with a passion for customer service and technology.

At Aztech we firmly believe in teamwork and put this at the heart of our operation. Our technicians are fully supported from senior technicians right through to senior management and directors.

We believe in an open, collaborative work environment where we can support colleagues in career development and assist in learning industry leading and best of breed technology solutions.

Key Responsibilities
  • Delivery of high quality remote & on-site support on a range of technical issues and problems
  • Responding appropriately to, and effectively resolving, client issues, queries or incidents.
  • Respond to, handle incidents and escalate problems on the variety of platforms
  • Help support, train and mentor other team members
  • You will have a ‘hands on’ problem solving approach; solving problems within strict SLA timeframes
  • Take ownership of incidents assigned to you and manage them through to resolution.
  • Ensuring SLA’s are met; time to respond, time to resolve and first-time-fix.
  • Application troubleshooting

Required skills and capabilities
Excellent communication and interpersonal skills
Previous experience providing IT Support in a commercial environment. IT certifications such as MCP, CCNA CompTIA are an advantage.


Experience supporting:

  • Office 365
  • Desktop Operating systems 
  • Office Application
  • Microsoft Exchange Administration
  • Active Directory Administration
  • Windows Server Operating systems
  • Basic network troubleshooting.
  • Email Security Solutions – eg Mimecast, GFI, Symantec 

Benefits
  • Excellent benefits such as pension, perkbox, and loads of social activities!
  • Private medical insurance
  • Working hours will be 37.5 - 40 hours a week during standard business hours (Monday – Friday, rotational shifts between 7am – 8pm)
  • 24 days’ annual leave
  • Increased annual leave after 2 years of service
  • Birthday’s Off
  • Continual professional development plans
  • Competitive salary
Essential individual attributes:
  • Great customer relations skills to understand client’s needs, concerns and requirements
  • Process-focused
  • Good technical understanding of current leading technologies & solutions
  • Ability to prioritise workloads under pressure and ensure deadlines are met
  • Excellent organisation, decision making, judgment and planning skills
  • Flexible, calm and approachable, ‘can do’ attitude
  • Ability to work well within team, supporting other team members
  • Willingness to learn and gain relevant accreditation's
If you are an aspirational and enthusiastic individual with a desire to make a difference, please contact: careers@aztechit.co.uk or upload your CV with a covering letter here

Senior Support Engineer (Click for details)

We’re looking for talented individuals with a technical background who are also passionate about delivering exceptional customer service and relish problem solving to join our client services team in Milton Keynes.
We are a dynamic and growing IT Managed Services Provider based in Milton Keynes. We have several opportunities for individuals looking to progress their career.

You will be providing 3rd line technical support both remotely and at our clients sites. Answering support queries via phone, email, rmm and our ticketing system. Supporting the first line support team with technical escalations and mentoring.

You would be expected to maintain a high degree of customer service for all support queries and adhere to all service management principles.

With a vast array of IT and Technology Infrastructure to support our technicians are adaptable to support different client’s needs and priorities. The ideal candidate will be results driven, positive with a passion for customer service and technology.

At Aztech we firmly believe in teamwork and put this at the heart of our operation. Our technicians are fully supported from senior technicians right through to senior management and directors.

We believe in an open, collaborative work environment where we can support colleagues in career development and assist in learning industry leading and best of breed technology solutions.

Key Responsibilities

  • Escalation point for first line support team
  • Primary contact for high priority / critical incident response.
  • Delivery of high quality remote & on-site support on a range of technical issues and problems
  • Provide additional support for project delivery team where required.
  • Advise and consult with clients on best practices, new technology and services.
  • Help support, coach and mentor other team members.
  • You will have a ‘hands on’ problem solving approach; solving problems within SLA timeframes
  • Take ownership of incidents assigned to you and manage them through to resolution.
  • Ensuring SLA’s are met; time to respond, time to resolve and first-time-fix.
  • Resolve Infrastructure, application and hardware issues across multiple clients and vendors.

Required skills and capabilities
Excellent communication and interpersonal skills
Previous experience providing IT Support in a commercial environment.

IT Qualifications such as MSP, MSCA, CCNA an advantage.

Experience configuring, administering and supporting:

  • Proven experience in a senior support or third line role.
  • Office 365, Exchange online, SharePoint online, MS Teams.
  • Microsoft Azure
  • On Premise Microsoft Server OS, Exchange, Server OS, IIS, SQL.
  • Infrastructure hardware, Servers, SAN, Switches
  • Server Virtualisation (HyperV / VMWare)
  • Firewall & UTM’s SonicWall, Cisco, Fortinet, Watchguard
  • Email Security Solutions – Mimecast, GFI, Symantec, etc

 

Essential individual attributes:

  • Great customer relations skills to understand client’s needs, concerns and requirements
  • Process-focused
  • Good technical understanding of current leading technologies & solutions
  • Ability to prioritise workloads under pressure and ensure deadlines are met
  • Excellent organisation, decision making, judgment and planning skills
  • Flexible, calm and approachable, ‘can do’ attitude
  • Ability to work well within team, supporting other team members
  • Willingness to learn and gain relevant accreditation's

If you are an aspirational and enthusiastic individual with a desire to make a difference, please contact: careers@aztechit.co.uk or upload your CV with a covering letter here

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We love our customers which is why we employ people with HEART

Be part of something special

If you have heart and want to be part of something special we’d love to hear from you.