IT Support for Insurance Providers
Oxford

Technology solutions for your insurance business success 

If you’re like many insurance companies, deploying and maintaining your technology and protecting your critical and sensitive business information is an ongoing challenge, especially with the ever-changing compliance requirements and evolving complexities of the insurance business. Whether you're looking to budget your IT costs more effectively, avoid unexpected disruptions due to IT issues, leverage the latest technology to streamline operations, plan for business continuity, or tighten up your compliance controls, we have a solution for you. 

We have support insurance companies and agencies, so we understand the IT challenges owners and managers face every day. We have the resources and expertise to offer highly effective strategies and solutions for almost any size of budget. By resolving your ongoing IT issues that can inhibit productivity and impact customer satisfaction, you’ll be allowed to focus your time and team on their core roles and the objectives of the business.

AZTech IT Solutions offers a wide range of IT products and support services to meet your needs. Our areas of specialties include:

Flexible help desk support

Whether your small business has fewer than 10 or more than 100 users, supporting them is critical to ensuring your IT assets are being used correctly to foster staff satisfaction and enhance productivity.

As part of our insurance IT support services, our well-trained help desk techs employ modern service management software and procedures to efficiently address user requests. We use the latest versions of sophisticated technology to help quickly address user issues without waiting for human intervention. We guide users to resolve common issues smoothly and quickly.

Outsourcing your help desk is not just a cost-saving strategy, but with our highly trained techs and efficient systems, you can expect increased expertise and faster response times. 

Smartphone and mobile app integration

Smartphone and tablet adoption have virtually exploded since Apple introduced the first iPhone in 2007. Billions of users worldwide now have at least one smart device, with many using both employee-owned and company-owned devices for work.

Our insurance IT support experts can help you develop and implement an optimal strategy for your business, one that considers productivity, cost, security, and your business and users’ needs.

Cloud migration strategy and implementation

It's hard to find anyone who doubts the cloud is here to stay. In January 2020, Information Age reported on the top 10 benefits of cloud computing, concluding that many companies are jumping on board because the benefits far outweigh the disadvantages, and it is now much easier to move to the cloud – making it more practical and attainable for smaller insurance companies and agencies.

Many companies start with a hybrid approach. They move a few services, like email and office applications, to the cloud and leave their main production apps in-house until later.

Our SMB cloud experts can help you select a cloud strategy that’s right for your insurance business and provide ongoing IT support services that bolster your implementation team every step of the way.