Other Key Features
- Client Portal - View your systems’ status at any time; see how we’re performing.
- Technician MiniDash - Our engineers are all equipped with the latest technology
so they can view your systems over their mobile phones and sort problems faster
- Client MiniDash - You can view the status of your systems on your phone or
PDA at any time.
- Online Dashboard - Our engineers can check the status of all our clients systems from any location. They roll out of bed, check the Dashboard and start sorting problems on their way to work
- Reporting - Provides detailed information about important trends in your
system, such as reduction in free disk space, Outage Analysis by Type and more.
We’ll spot problems early and take action.
We do all this…
Automatically. It’s not up to one of our engineers (who might get sick or distracted.) Our system is automated, so the checks ALWAYS happen.
And we do it for about the price of a cup of coffee per day!
What’s the cost of a virus attack, disk crash, lost backup, 1 hour of total downtime, etc?
Summary
- We’re different from other support companies.
- We don’t hang about waiting for you to have a problem so that we can react.
- We’re truly proactive.
We...
- Actively scan your systems for problems that might cause downtime
- Get an accurate alert about their root cause
- Act before systems issues cause you headaches.
Daily Health Checks & 24/7 Instant Alert Support…for less than a cup of coffee per day!