Key Benefit for You
The Daily Health Check spots small problems and reports them to our engineers so they can fix them before they cause downtime.
Client Confidence Note
We’ll even send you a short email saying “Here’s what we checked this morning, and here’s the results.” The benefit: you’ll know that we’re doing our job and keeping you safe.
Workstation / Laptop Daily Health Check
At your option, we can also perform vital checks on PCs, including disk space, disk health, critical event checks, AV and Windows service checks. We’ll catch any developing problem that threatens the uptime of any one user.
PREMIUM ‘24X7 INSTANT ALERT SUPPORT SERVICE’: FIRST RATE IT SUPPORT
While the Daily Health Check is a once-over each morning, 24/7 Instant Alert Support Service performs other checks around-the-clock, each-and-every day to spot other problems that might develop and affect your uptime.
These checks report back by email or SMS so:
- Our engineers are alerted, almost always before you even know there’s a problem
- The Instant Alert specifies exactly what the problem is so they can fix the
problem…fast!
- This service changes the whole ‘service dynamic’. Rather than wait for you to experience the pain of the problem, we’ll almost always know about it before you – so we can fix it fast and avoid unnecessary downtime.
This service includes round-the-clock checks on:
- Windows Services - make sure your operating system is performing properly
- Disk Space - helps prevent disks filling up and crashing
- Network Device & Remote Office Checks - ensures devices are up and running
- Port Checks - makes sure you can connect to the web, your ISP, etc.
- Web site check - we’ll even do a quick check of your website and make sure it’s
up. If it’s not, we’ll give you a quick call to let you know.
- RAID check ~ ensures all your RAID disks are in good working order. If they’re
not, we’ll attend to them before the whole unit fails.
- Other SNMP checks ~ we’re able to check all types of other devices that support
SNMP, from server temperatures to UPS function.
The key benefit to 24x7 Instant Alert Support Service: speedy response, speedy resolution.