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IT Support Managed Service

 

We believe that you shouldn't wait for an issue to affect your business. Our customers feel safe in the knowledge that their network is being - monitored and any potential issues being dealt with accordingly. We take the stress out of IT to enable you to concentrate on your core business

Aztech IT Solutions takes a different approach to computer support. Rather than just respond to problems after the fact, we use our state-of-the-art automated systems to constantly monitor your systems. We nip problems in the bud before – not after – they disrupt your business.

If your IT systems are business critical then our managed service packages are the solutions for you. It's the same as having a dedicated internal help desk without the headcount. You will receive unlimited remote support as well as unlimited on-site support with guaranteed response. Our IT Support agreements can be tailored to fit your exact requirements.

Typical Agreements include:

Package Includes:

  • Unlimited remote support
  • Unlimited telephone support
  • Unlimited on-site support
  • Guaranteed response times
  • Preventative maintenance visit
  • Helpdesk login
  • Dedicated Account Manager
  • Monitoring
  • Security & AV updates

Business Benefits:

  • Reduced IT costs
  • No staff training costs
  • Additional Resource
  • Focus on core business
  • Save on infrastructure
  • Holiday & sickness cover
  • Expert Services
  • SLA support

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Why we're Different