Blog

March 14th, 2014

Aztech_March14By: Karen Powell -  Marketing Manager

Being an IT solutions provider means taking on a great deal of responsibility, especially because in this high-tech age, it is companies like Aztech who keep small businesses around the UK running. Every business has its different needs and requirements which providers like us must address. So one of the biggest challenges is to stay ahead of the curve, and adapt to a world of ever-changing technology so that we can offer the best IT solutions to meet the needs of our clients.

Here at Aztech, we are constantly striving to offer small-to-medium businesses personalised IT services they can rely on. This ongoing drive for constant improvement means we’ve recently been awarded the highly coveted CompTIA IT Business Trustmark – which places us among the top IT solutions providers in the UK.

What is the CompTIA IT Business Trustmark?

The CompTIA IT Business Trustmark is only given to IT companies which demonstrate that they use only trusted and high quality IT business practices – companies that maintain the high standards set by the IT industry and CompTIA themselves. It is IT companies such as Aztech, which have been granted the trustmark, who are the ones which maximise the benefits of investing in their technology through sound business practices and high quality services.

Why is being CompTIA Accredited a big deal?

The CompTIA Business Trustmark Accreditation is not just any accreditation. Being the voice of the world’s IT community, it is CompTIA that sets the quality and standards which any high calibre IT solutions providers need to meet. So having been granted this trademark, companies like Aztech have been recognized as being among those who meet and exceed the industry’s best practices.

Over the past few years, using CompTIA’s business credentials, programmes events and certifications, we have been able to improve every area of Aztech’s business. From the skills, training and practices of our IT specialists to our policies, procedures and other value added propositions – we have achieved greater stability and recognition.

It is through these experiences that we have been able to develop better solutions for the businesses we serve here in the UK. These solutions allow almost anyone to use existing or new technology in a way that will improve the profits, enhance productivity and most importantly, keep all your computer systems and data secure.

Sean Houghton Aztech’s (Operations Director) said, “We are thrilled to be recognised by CompTIA for our achievements and services and are committed to offering our clients, current and future, services and solutions that will help their businesses get the most out of technology while keeping costs down.”

Why work with a Trustmark holder?

Simply put, a company that can boast the CompTIA IT Business Trustmark has proven it offers the highest standards of IT service. This means we have have the ability to provide support that businesses can trust, either in a crisis or their day-to-day operations. When you are dealing with a Trustmark holder you enjoy complete peace of mind, knowing that your computers and business tech are being looked after by competent and reliable IT engineers and staff.

The staff here at Aztech feel great pride in being given this recognition as a high-calibre IT solutions provider, and we would like to thank everyone at CompTIA for recognizing our hard work and passion for IT development. Our current and future clients can be assured that Aztech will continue to offer the best solutions for small, medium and large scale companies and we’ll strive to be among the best in the business for many years to come.

Are you looking for ways to improve your business processes? An IT solutions provider may just offer you the most practical and advanced solutions. Contact Aztech IT Solutions today and find out how we can help.

Topic Company News
September 27th, 2012

Aztech IT have launched  a new interactive client reporting system which will provide our customers with improved weekly and monthly reports.

The new style reports will contain a high level executive summary of the IT Systems as well as further in-depth reports containing information on current open and closed tickets on the Aztech Helpdesk, patch management reporting and much more to come in the near future.

Our new reports are designed to be client focused and easy to understand so you have all your IT Reporting information easily accessible.  Delivered to your Inbox weekly our reports are fully interactive allowing you to tailor the information to your needs.

Topic Company News
May 7th, 2012

After all the hard work and training, team Aztech completed the first ever Milton Keynes Marathon.

The weather was against the team with non stop rain and wind but they all managed to make it across the finish line.

All the team did incredibly well considering it was their first ever marathon.

The times for all the guys were as follows;

Dean Sartin (3hr 22 mins)
Chris Houghton (4hr:23 mins)
Sean Houghton (4hr:27 mins)
Relay Team Aztech – (Mike, Ben, Rob & Neil Bigrave) (4hr:22)

We’d like to thank everyone who came out to support us in the rain and all those who have donated.

We were running the for MK Little Lives Appeal and so far we have raised £1,361.20 which is amazing, visit www.justgiving.com/aztechit-Chris for more details.

Watch this space to see if we can manage another one next year!

Topic Company News
April 27th, 2012

Aztech Running

It’s only a couple of days away until we take on the Milton Keynes Marathon.

Team Aztech have been training hard over the past weeks and months and are now very excited about the race on Sunday.

Our corporate relay team consists of Ben, Mike, Rob and Neil while Dean, Sean and Chris are running the full race.

We’re really hoping the weather is kind for the team who have now raised over £1,000.00 and counting for our chosen charity the MK Little Lives appeal (http://www.justgiving.com/AztechIT-Chris

Good luck to team Aztech for the weekend and check back to our blog for updates and pics on the race next week!

Topic Company News
December 2nd, 2011

The 60 second interview…

Dean Sartin
Service Delivery Manager

How Did you first get in to IT?
After 10 years working within the building industry, and being the unofficial IT geek who had to fix everything, I decided to go to University and make it official (An IT engineer that is, not a geek!)

Favourite Film of all time? Or one you have watched recently?
Ravenous – a hidden gem backed up by a great soundtrack

Recent achievements outside of work?

After being entered in the inaugral MK marathon for ‘Team Aztech’, I rediscovered running and now as well as running 25 miles a week, I compete weekly in 5k races, and am breaking my PB times on a regular basis

Recent achievement at work?

Other than getting Rob to make the drinks, it would have to be passing my recent batch of Microsoft Exams

Last track you downloaded?

Cut Copy – Blink And You’ll Miss A Revolution

Favourite restaurant ?

The Frog and Onion, Bermuda

Any good little tech tips for clients?
De-clutter your email inbox, and archive older emails. Don’t use the deleted folder for storage (a big no-no), but empty it on a regular basis – it is not always easy to fetch back emails that had been stored in the deleted folder. Email applications can become very big and can slow down overtime so keeping them clear of un-necessary emails will help keep the PC running more quickly.

Topic Company News
November 30th, 2011

Aztech ITWe are excited to announce that our team have moved to a new location in Old Stratford Business Park. We had a great time in our old location at i2’s offices, Luminous House in Central Milton Keynes however the time was right to move to bigger premises

It has been an exciting four years for Aztech IT and we look at this new location as the start of another chapter in our history.  We’re still working on getting settled in but we’re incredibly excited to be in the new space.  We’ll be hosting a cake day soon for our clients, and if you’re in the area, feel free to stop in and say hi! 

Thanks for everyone’s support through the years and their help with the move.  Also, we want to give a special shout out to our super contractors, Brian Patton & Derek Powell, who did a phenomenal job in making it look great while we carried on serving our clients..

The move gives us plenty of space to grow as a team and as a company and we look forward to what the next chapter brings us!!

We are now located at First Floor Unit E & F Old Stratford Business Park, Falcoln Drive, Old Stratford, Milton Keynes MK19 6FG

Topic Company News
October 18th, 2011

Gold Stars For Aztech ITAztech Score High With Client Satisfaction Surveys!

We recently switched on client satisfaction surveys to measure the performance of our helpdesk services against our competitors.

Our PSA & Ticketing system Autotask is the world number 1 hosted software solution and is used by tens of thousands of IT professionals all over the world . When Autotask integrated client satisfaction surveys with a feature to benchmark your results against other users of Autotask we were intrigued to know how we faired up against the competition.
So far the results have been excellent. We always knew we provided a good service but it was good to hear it from our clients too.

How it works…
The surveys are sent to end users when we complete work on a support issue. The user is then sent an email and asked 5 questions. The user can then give a score of 1 to 5 on how happy they were with the way the issue was dealt with.

Survey Results

Download the full report here

Topic Company News
October 12th, 2011

 

Aztech IT have launched a new website dedicated to our managed service & cloud offering powered by Microsoft’s office 365 services

The key benefits of Office 365 service and support from Aztech IT include:

 • Anywhere, anytime access to your email, documents, contacts, and calendars on nearly any Web-enabled device

• Continue working with Microsoft Office and the other programs you and your staff already count on for business productivity

• Business-class features that include IT-level phone support, geo-redundancy, guaranteed 99.9% uptime and disaster recovery services

• Pay-as-you-go pricing that brings both predictability and flexibility to your budget

• Access to the newest version of the Microsoft Business Productivity Online Suite (BPOS), which currently has millions of users

If you’re considering moving your applications or some of your applications to the cloud head over to our new dedicated website for our office 365 offering at www.hosted-office.co.uk  or give us a call to discuss.

Topic Company News
July 22nd, 2011

MK MarathonWe have done something silly and applied for entry to the very first Milton Keynes Marathon!

Aztech IT will be entering into the Corporate Relay where there will be 4 stages of approximately 6.5 (Caldecotte Lake change), 8.5 (Willen Lake change), 6.5 (Linford Wood change) and 4.7 miles (StadiumMK finish!).

The Aztech IT Relay team include, Mike Houghton, Ben Negro, Rob Burgazzi & Neil Bigrave, let’s hope they are the fastest on the day!

As if that wasn’t enough, Sean Houghton, Chris Houghton & Dean Sartin have entered in to do the full Marathon taking place on Sunday 29th April 2012!

This will be the first marathon attempt for any of the team so they better get training!

We are hoping to raise a lot of money for very worthy charities so please watch out for our sponsorship pages soon!

Topic Company News
July 1st, 2011

Windws 7Congratulations to Aztech IT Support Engineer Mark Spriddle, today he passed his Microsoft Windows 7 Exam (70-680) By obtaining this accreditation Mark has

demonstrated a good understanding of the Windows 7 desktop environment from a small business to an enterprise environment.

So if you have any windows 7 questions Mark is ready and waiting for your call…

Topic Company News