Meet the team – Paul Lourensz

Paul is one of the most charming and cheerful members of the team and after being with us for nearly a year has just taken on the Service Delivery Manager role. ‘When I left school I thought I wanted to become a chef so I signed up to do a catering course at college but a week before I was due to start I had a change of heart and decided that I was actually pretty good with people and enjoyed IT, so felt that would be a better career choice for me.

Extended Opening Hours

To provide our customers with an enhanced level of service, we are pleased to announce that from Monday 8th September 2014 we will be extending our Helpdesk opening hours from 7am until 8pm Monday to Friday. Extended hours will allow us to provide support to staff working outside the normal 9-5 hours and also gives us the ability to perform additional maintenance on systems without disruption to users.

Technology Workshops

At Aztech IT Solutions we are committed to providing our customers with the best possible service. We understand it can be difficult to keep up to date with the ever evolving technology available and can be confusing when deciding on the right Technology to suit your organisation.

The 10 Security Threats that All Businesses Fear and how we can help

The 10 Security Threats that All Businesses Fear and how we can help

The Business Continuity Institute (BCI) recently conducted a survey among business owners and leaders, to get an understanding of the industry's leading concerns. The results were: Unplanned information technology (IT) and telecommunications outages Cyber attacks Data breaches Adverse weather Interruption to utility supplies Fire Security incidents Health & Safety incident Acts of terrorism New laws and regulations The report uncovered that IT related incidents now account for a high majority of the concerns, with  77% of business managers fearing the possibility of an unplanned IT and telecommunications outage and 73% fearing both cyber-attacks and data breaches to their system.

Meet the team – Roxy Tam

I am the newbie in the team and started at Aztech in July.  I look after all of the Sales Administration and I’m really enjoying getting to know all of the Suppliers and Clients. Born in Hong Kong I lived there 4 years before moving to London with my family and then onto Milton Keynes, where I attended local schools.

Meet the Team

Michael Houghton – Technical Director    Born in Northampton, I am one of four brothers who all grew up in Milton Keynes.   I went to local primary and comprehensive schools and was by far the most accident prone of the four of us, so was always in an out of the local A&E department.

Apprentice turns employee – Josh Smith

Apprentice turns employee – Josh Smith

Meet Josh Smith, who is a Support Engineer at Aztech IT. Josh started his apprenticeship with us in June last year when he was 19. A year on he is now a fully-fledged member of the IT support team. Josh did his apprenticeship through the NITP College and studied an ICT Level 3 in IT Framework, which involved on the job training and regular visits to college.

Is Your Email Enough?

Having the right kind of email system in place can do wonders for increasing productivity, especially for people on the go. It’s important to note the distinctions and feature differences of the email systems available to you, so you can be sure that what you’re using is the most efficient and cost-effective solution. Whether you work from an office or are productive while on the go, email most likely plays a big factor in the way you go about your business. Unbeknownst to many, some types of email systems have certain limitations that by extension can also limit the level of productivity of your business, and especially for people in the organization who must also work while out in the field. One major issue for many people is synchronicity. Many people need their emails to be accessible on their mobile phones, PDAs, or other mobile devices, and they need them to be properly synchronized with their desktop workstations. The need to constantly update conversations and email threads from mobile devices to desktops with certain types of email can prove to be tedious and unproductive– and some email system types don’t include this ability at all. Depending on the way you use your email, especially when on the go, having full access and full control of your account can define how productive you and others in your organization can be. Besides providing a much better degree of synchronization and integration with mobile devices, certain types of email systems also have features for sharing and collaboration features that allow you to set schedules and share files from your mailbox, as well as central storage for emails that allows you to access your account seamlessly with any mobile device, regardless of where you are located. Of course, having a full-featured email system might not be best for everyone. The key is to know whether adapting a more bare-bones system is cost-effective for your business (especially in the long run). Sometimes the top of the line may be needed, and sometimes all you need is a bit of tweaking on your less fully featured system. Not sure which is best? Call us and we’ll be glad to sit down with you and assess what kind of email system is best suited for you and your business.