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May 3rd, 2012

Companies are always looking for ways to make their employees’ jobs easier while increasing efficiency. This includes using devices, and one such device has caught the eye of many: the iPad. Originally aimed at private users, businesses have found that the iPad has some incredibly useful features for when it comes to developing and giving presentations.

If you’re on the road and give lots of presentations, the iPad can be the perfect tool as it allows you to leave the laptop at home, or in the hotel room. Here are three programs that are great for creating and giving presentations on the iPad, and what you need to give presentations on big-screens such as projectors and TVs.

Keynote Keynote is Apple’s presentation software. With this app, users can create some really professional looking presentations with ease. The one downside to Keynote is that it has trouble interacting with presentations created using Microsoft PowerPoint. Some fonts, clipart and animations used by PowerPoint and not Apple, will simply not copy over.

SlideShark SlideShark is perfect for users who aren’t comfortable with Keynote or are more comfortable with Microsoft PowerPoint. It works by uploading your presentations using SlideShark, converting them into a format the iPad can read and syncing them with the iPad. This is a great app for users of PCs.

Power Presenter This app is for presenters who want to give presentations on a projector, as its main purpose is to make it easier for the iPad and projectors to sync with one another. After you’ve finished your presentation, save it as a PDF and hook up your iPad to the projector you’ll be using. The app will simultaneously show the presentation on the screen and your iPad. This app is good if you don’t have the time to set up the projector whenever you give a presentation.

What You Need to Give Presentations When you switch over to using the iPad for presentations, you’ll need two adapters that allow you to hook the iPad up to the various different visual outputs e.g., TV screens and projector units.

The first adapter is a VGA adapter which will allow you to connect your iPad to the majority of projectors. When you give a presentation using a projector, plug the VGA cable into your iPad and the projector, and you should be ready to give your presentation.

The second adapter is for TVs and projectors that use HDMI outputs. Apple calls this adapter a “Digital AV Adapter” and it can be found on the Apple Store. When you plug in the adapter, your display should show up on both the screen and your iPad.

If you have any questions about using your iPad to give presentations or other uses for your Apple products, please contact us. We’re more than happy to sit down and discuss solutions with you.

Published with permission from TechAdvisory.org. Source.

May 2nd, 2012

There are many tools businesses use during their day-to-day operations, but only a few are used by businesses across all industries. One that will be familiar to all is the office suite; comprised of a word processor, spreadsheet, presentation software and an email client. The most popular being Microsoft Office, which Microsoft has recently moved to the cloud.

Microsoft’s cloud based office suite for businesses is called Microsoft Office 365. Office 365 includes Word, Excel, PowerPoint, Outlook and OneNote - and Microsoft Server products e.g., Lync 2010 and SharePoint Server. All programs are accessed via a Web browser, offering users the ability to access the programs from the office, home or anywhere in between.

On March 14, 2012 Microsoft held a press conference announcing that the price of Office 365 subscriptions will be reduced by up to 20%. This decrease will apply to all new and renewing direct customers.

The price cut is a great advantage to many potential customers as it makes Office 365 more competitive with other cloud based office solutions such as Google Apps. This is also beneficial as many businesses already use the desktop versions of Microsoft Office. If they switch to Office 365, employees will be comfortable with the cloud version, as the software is exactly the same as the desktop version.

It’s the perfect time to look into Office 365 and see what it can bring to your organization. If you’d like to learn more about Microsoft Office 365 or other products from Microsoft, we are your go-to experts and will be more than happy to help.

Published with permission from TechAdvisory.org. Source.

April 27th, 2012

Aztech Running

It’s only a couple of days away until we take on the Milton Keynes Marathon.

Team Aztech have been training hard over the past weeks and months and are now very excited about the race on Sunday.

Our corporate relay team consists of Ben, Mike, Rob and Neil while Dean, Sean and Chris are running the full race.

We’re really hoping the weather is kind for the team who have now raised over £1,000.00 and counting for our chosen charity the MK Little Lives appeal (http://www.justgiving.com/AztechIT-Chris

Good luck to team Aztech for the weekend and check back to our blog for updates and pics on the race next week!

April 12th, 2012

Business continuity planning - an important consideration companies have been looking into, and adopting in increasing numbers. It’s vital that businesses can operate in any condition and that they won’t be affected by disasters. One of the steps in implementing a successful protection strategy involves working out whether to use software or templates.

The decision between templates and software can be a tough one to make, as whichever one you choose, you’ll be using and relying on for a long time. To help you we’ve covered some pros and cons on both choices:

Using Software If you choose to go with a software program, you will be walked through the whole process allowing you to develop a useable plan. Another benefit of using software is that you’ll be able to develop reports if needs be.

The drawbacks of using software include cost, inflexibility and learning time. For the most part, business continuity planning software is not cheap, and at times can be inflexible due to limits within the program. If you have a niche need, the software may not cover it. In addition, as with mastering any program, the learning curve can be quite steep.

In general, using software would be advantageous for companies that have a bigger budget for the development of a continuity plan. Software is also a good bet if you don’t have staff who are experts in continuity planning, or if you operate in an industry where a continuity plan is necessary, e.g., companies working with healthcare insurance, or manufacturing companies that have introduced ISO 9000.

Using Templates If you feel that your company is not ready for software you can use templates to help you develop your plan. These solutions are mostly written plans that you adapt to meet your business needs. They’re useful if you’re just starting to do continuity planning, as they provide a normally solid foundation, and are generally a lot cheaper than software.

A limitation to using templates is that they can be a little too basic at times, and may not meet your needs. Granted, most plans will follow a basic structure and your developer will need to adapt some steps for your relevant region and industry.

As each industry is different, it’s hard to make a recommendation on what type of planning style companies should take. We recommend you take your time, do your due diligence and weigh out what’s best for your business. No matter which method you choose to go ahead with, ensure that it’s easy to implement, and that you’ll be able to teach your staff how to run the plan.

If you feel really lost or are not sure what to do, talking to professional consultants could go a long way in helping you develop a plan. If you’d like to learn more about business continuity planning please contact us - we are happy to help.

Published with permission from TechAdvisory.org. Source.

April 11th, 2012

Peer-to-peer networking (P2P) and cloud storage services have both been hot topics in the news lately. Whether it’s about the seizure of servers or security threats, both have been causing businesses problems with regards to recoverability and security of data. Does your company use P2P or cloud storage? If so, there are a number of things you should be aware of.

With the seizure of a number of cloud storage and sharing websites, including Megaupload, and the seemingly omnipresent malware in P2P files and the shaky security in relation to P2P networks, businesses have had their hands full staying secure. Do you know what your options are when it comes to data security?

Cloud Services Knowhow The recent seizure of Megaupload’s files and servers by the US Government caught many people and businesses unprepared. While Megaupload’s main purpose was file sharing, it was found that a large number of organizations were using their services to store files. If you had files stored on Megaupload, the chances of getting the files back are non-existent.

It needs to be pointed out that many cloud services don’t guarantee that files stored on the service will be recoverable in the event of a crash, or disruption in service, e.g., a government seizing servers. If you read the user agreements of a number of major cloud services, they all have clauses stating that if data stored on their service is lost for any reason, it’s gone forever, and the hosts can’t be held liable for losses.

Risks of P2P With high speed Internet widely available at low prices, P2P file sharing has become incredibly popular, it’s almost uncommon to find someone who has never used a P2P service. If you or your employees use P2P at your office, there are a number of potential security threats you should be aware of:

  • The unknown share: If you put a file in a folder that is shared on a P2P network, it’ll be shared with all other people connected to that folder and almost anyone can access it. This is normally done by mistake, i.e., not looking where the file will be saved when you save it. There’s also malware out there that will move files into a shared folder which the developer of the malware can find and upload with ease and without the user knowing it is happening.
  • Open network: Typically P2P works on open networks: users give and share. What this means is that when using P2P on a poorly configured network, the whole network could be unsecure, allowing for access to other computers connected to the network.
  • Untracked data: If you share a document with another person, and they then share it with others, there is potentially, an unlimited amount of people that can get the data. If you want to take it back, it can be impossible to do so, even if the original document is deleted.
  • Storage hijacking: There’s news of malware that has been developed with the purpose of downloading illegal material onto your hard drive. This could pose a problem if the data is found, as you will be liable.
What Should I do? With regards to cloud services, as with anything that comes with a contract, the first thing you should do is gain an understanding of it by utilizing reading material such as blogs, news articles and Wikis. It’s a pain in the neck, but it’ll help you understand the boundaries of the program and your responsibilities. Remember that if you go to court to get files back from a company, and it becomes known that you didn’t read the agreement, you’ll probably end up losing that case.

Second, it’s not recommended to keep single copies of data on one cloud service. Chances are high that in your business, you store your data and backups in a place separate from the computer. This makes sense with the cloud as well - keep your data with a number of different cloud services. If it’s important enough, have physical backups of what you put in the cloud.

For P2P networks there are also a number of steps you can take to protect the data on your network:

  • The most obvious one is to ban employees from using any file sharing services outside of your network.
  • If you do allow file sharing, it’s a good idea to establish and strictly enforce a protocol for this. You should also set which users are allowed to share files, and what files are appropriate to share. Be sure that all staff are aware of your policy and the measures that will be taken in the event of any deviations.
  • Develop a system to classify documents by whether or not they can be shared, and who they can be shared with.
  • If you work in an office where you need to share files, but don’t want to use a P2P network or the cloud, and are unsure of other solutions out there, don’t worry. There are companies that specialize in document sharing solutions that should be able to provide you with assistance.
The most important thing is that whatever the situation is, you take action to try to solve the problem while frequently revisiting the actions to ensure that they are working. If you’d like to learn more about document sharing over the cloud, or via P2P networks, give us a buzz. We’re more than happy to help.
Published with permission from TechAdvisory.org. Source.

April 2nd, 2012

A common trend among new software is in giving users the ability to personalize certain areas. This could be something as simple as adding your picture or changing the layout. Many programs that have traditionally been utility in nature, such as office suites, are starting to offer ways for users to customize. Microsoft Office 365 is one of those such programs offering these features.

Microsoft Office 365 is first and foremost a suite of familiar office software for businesses to use in their day-to-day operations. But just because this software is instantly recognizable as a Microsoft product, it doesn’t mean that you can’t make some small changes to personalize your computing workspace. Here are a few ways you can do just that:

Set Your Profile Picture You can set a profile picture which will show up on any window or application that has the ability to show your image - e.g., Microsoft Lync. To set your picture:

  1. Log into Office 365 and go to the Home page.
  2. Click the My Profile header. It’s located in the top right hand side of the screen, underneath your name.
  3. Click Change Photo.
  4. Choose your photo by selecting Browse. It’s recommended that your picture be under 100kb in size, you’ll get an error message telling you if it is any larger. When you have selected your picture, press Save.
Add a Signature to Your Emails Many business emails include a signature at the bottom, a way to make each email seem a little more personal, or provide more information including contact details and a potential message about an upcoming promotion. To set your signature:
  1. Navigate to the Outlook page, click on Options. It’s located in the top right hand side of the screen, underneath your name.
  2. Click See all options from the drop-down menu that opens.
  3. Select My Account, followed by Settings which is located in the left hand menu.
  4. Under the Mail Tab, you will have an option to edit your signature. If you want Outlook to automatically place your signature on every outgoing email, click the radio button below the signature that says Automatically include my signature on messages I send.
If you don’t choose to have Outlook automatically add your signature, you can add the signature in your email by selecting the Messages Tab in each new email, and clicking the little arrow below Signature. A list of created signatures will be shown, select the one you wish to use.

Add Your Picture or Logo to Your SharePoint Site If your company uses SharePoint, you can add a logo or picture to enhance what is a relatively plain environment.

  1. First, you need to create an image. You can use almost any picture, just ensure you can legally use it. Get creative, this is your space!
  2. When you have the image you want to use, open SharePoint, click Site Actions and select More Options.
  3. Select Picture Library, and in the window that opens, select a name for a new library, and press Create.
  4. Your new Library should be on the left side of the screen. Click to open it and select Upload.
  5. When your picture shows up in the library, select it twice, so it’s in its own window. Copy the web address from the top of the page.
  6. Under Site Actions select Site Settings followed by Look and Feel.
  7. Beside Logo URL and description paste the URL you just copied. Click Ok and your image will show up on your SharePoint site.
With a few steps you can make Office 365 a little more personal. Just be sure that you can legally use the images you select. If you would like to learn more about Microsoft Office 365 or any other Microsoft products, give us a call.
Published with permission from TechAdvisory.org. Source.

March 29th, 2012

Social media has really become a major way for businesses to get their name out and gain exposure to the many different people on the Internet, build their brand and find new customers. With the large numbers of people currently using the Internet, it makes sense for businesses to have some form of online presence as they will be able to connect with more customers.

Social media, once called a fad, has become the norm and is going to be with us for some time. A large number of companies already have an online presence, and are taking advantage of the benefits that social media can bring. Here are a number of things you can do to get your social media adventures underway.

Be Clear on Social Media It’s important that before you start looking into the different forms of social media that are out there, you are clear on what social media is, and what it isn’t. Social media is a way to meet people, and share content and ideas with them. For companies it’s a form of non-traditional marketing - think of it as soft marketing - it’s not meant to be the place where you flog your products, rather a place to develop interest in your company, so people will want to do business with you. By using social media you can show people who your company is, and connect with them on a more personal level. If you are clear on what social media is from the beginning, there’s a higher chance that you’ll be successful when you develop your online presence.

Before You Launch Into Social Media There are a number of things that your company needs to have either already done, or considered, before you jump in:

  • Have a website: It’s a good idea to have a solid website with information about your company, contact information, products and services. Most potential customers will look at your website after looking searching for you online, and before they choose to do business with you, so your website needs to provide the relevant information they are looking for. If you don’t have a website, or feel yours is lacking, it’s easier than ever to get a professional looking site. With a quick search you will be able to find some competent designers.
  • Get educated: It will be beneficial to educate yourself on current trends regarding social media. This can be done by simply going to social media websites, taking the free introduction tours and reading blogs related to the sites. Beyond that you should also research your competitors’ websites and Internet presence. Observe what content they have online, and more importantly: what they don’t have. It will also help to connect with and observe industry experts, see what they post online, and note the style and tone they use. This will help provide you with a sound knowledge base from which you can then create a more effective online presence.
  • Set goals: As with any step in business, you should have a plan with realistic goals. Aim for results that are achievable for your company. If you’re a small, local IT company that focuses on providing support for banks, don’t expect to have the same massive hype that Microsoft and Apple do. Clearly set objectives and review periodically.
  • Develop a focus: In real life, you can’t be all things to all people. The same goes for social media. You need to develop a focus on what type of online content you would like to share. You should aim to create content that your customers will want to share with people.
  • Stake a claim: You should to go to the main social media websites - Google+, Facebook, LinkedIn and YouTube - and reserve your personal and business usernames. This is important because it will make you look more professional by having the same username across all sites, and users will be able to find you easier.
  • Ask for help if you need it: While some companies make social media sound easy, it can be deceptively hard to master. If you feel lost, or are having a tough time with it, there are knowledgeable consultants out there who are happy to help.
Time to Get Social When you feel you know what direction you will take, it’s time to start developing your online profiles. It can be tough to decide which social media tools to utilize. Unfortunately there is no right answer. Most small businesses follow the crowd, and this means having pages on Facebook and Linkedin. This does not mean that you should join these networks simply because they have the most users. It is recommended that you follow what similar businesses or direct competitors are doing. If they are on one service but not another, do the same to begin with, but be on the lookout for new social media sites, or features being added to existing sites.

One Thing to Not Forget There is one really important thing we can share with businesses thinking of pursuing social media: it isn’t a turnkey operation. You can’t just, “set it and forget it.” To be successful, you need to be active by posting updates, news, and above all interacting with the people who reach out to you. After all, they are your customers. If you do establish your social presence but forget to keep it up to date, you will be the company that’s forgotten.

If you would like help with your social media strategy, please get in touch with us. We’d love to hear from you.

Published with permission from TechAdvisory.org. Source.

March 27th, 2012

There are a number of things application developers have had to deal with in the past, especially when working with Java. When their company asked for a new application they would first have to build a framework, and then build the application. This was a time consuming process, until VMWare released the Spring Framework, making the developer’s job much easier. The Spring Framework was recently updated - read on to find out more.

VMWare recently announced that extensions to its Spring Framework are now compatible with Spring 3.1. This update ensures extensions like Spring Android, Integration, Security, Data and Mobile, etc. play nicely with the latest version of Spring, allowing for developers to more quickly develop business solutions and applications.

Who is VMWare? VMWare was founded in 1998 on the platform of providing virtualization solutions and software to companies of all sizes. The company creates virtualization software to work on Microsoft Windows, Linux and Mac OS X with a focus on shifting businesses onto the cloud, without disturbing existing operations or compromising security.

What is Spring Framework? Spring Framework is a process that allows developers to develop applications that can be integrated with Web services, security, messaging and databases that use Java. The Spring Framework builds a framework for developers to use, so they don’t have to develop one themselves. Therefore, it allows them to focus on creating and deploying Java applications in a number of different environments.

What do the Updates Bring? With Spring 3.1, there are a number of updates to the existing framework. The biggest accomplishment with this update is that all of Spring’s Frameworks are compatible with each other. This allows developers to not worry about developing workarounds, if one part of the framework is out of date. In short, it makes developers more efficient, while giving them the ability to develop Java based applications much faster.

Published with permission from TechAdvisory.org. Source.

March 23rd, 2012

“Cybercrime”, “malware”, “hackers”. Three common buzzwords that have caused businesses untold amounts of lost profits, breached data and so on. As much as we would like to say that cybercrime is being eradicated, we can’t. It isn’t going to go away, but if you are aware of the common cybercrime trends, you can take steps to protect your business.

A quick Google search for “cybercrime trends” yields over 78 million results, the majority of which are likely to affect large enterprises or governments. While it is beneficial for all businesses to be aware of the major trends, there are a number of threats that will affect small businesses more than others. Here are some current cybercrime trends that SMEs should be aware of.

Mobile Malware Smartphones are becoming ever more popular, and with this popularity has come an exploding number of apps. Malware developers have been picking up on this during the past few years and there have been an expanding number of apps dedicated to attacking your phone or mobile platform. The most common type of malware on mobile devices is spyware, followed by SMS Trojans. SMS Trojans run in the background of some applications, and make international calls or text messages from the developers’ services causing huge phone bills. The final form of malware targets online payment apps on the phone.

One of the main reasons this form of malware has become so popular is due to the openness of some markets, such as the Android Market. The owners of the app markets are working to track down and get rid of the guilty apps on their marketplaces, but you still need to remain vigilant. while installing apps. Look at the developer of the app - how many times has it been downloaded? Maybe double check the app’s integrity online before installing and double check the app on the internet.

Open-Source Malware Kits A common thing malware developers do is write code for malware and then sell it to interested buyers. But a rising trend is that developers are writing malware that is open-source—any person can download and change it. The worrying thing is, many developers of already powerful malware have been releasing open-source versions of their software. This means that there will be an increase in the number of malware attacks out there, as devious developers can easily come up with more elaborate hacks.

Banking Trojans Along with the open-source malware kits, there has been an increase in the number of banking trojans—aimed at stealing account information and passwords. While these trojans have been a threat ever since banks first started offering online banking, they have become popular again as people and businesses are starting to move their online banking onto mobile devices, and the trojan software is easily accessible. This makes mobile banking apps an easy target.

With cybercrime on the increase, now is a good time to review your security, ensure its up to date and remind employees of your mobile device policy. If you don’t have a policy in place, or feel that your security is inadequate, give us a call, we are happy to help you. Remember: with good security and knowledge, there is no reason you should fall victim to cyber theft.

Published with permission from TechAdvisory.org. Source.

March 21st, 2012

Many businesses have come to rely on both internal and external technology networks for day-to-day operations. If there is a problem with a network, a small business can lose more than just profit—with a large enough outage the business could go under. 24/7 networking can help prevent this from happening.

How can 24/7 network monitoring help your business, you ask? Through preventative operations. The main idea of network monitoring is to act as an “Early Warning System” to let managers and owners know of potential problems before they strike.

What Does Network Monitoring Monitor? There are a number of things you can monitor with Network Monitoring. The most popular areas include application and system performance, bandwidth usage, and server status. You can also set up monitoring of additional areas, for instance: server load, ink levels in printers, time left on software license agreements, which devices are connected to the network, their data usage, and more. This is all done 24/7.

The one thing Network Monitoring does not normally monitor is unauthorized access to networks. It can be set up to look for unauthorized access, but this is normally taken care of by another system.  

How Does Network Monitoring Help Me? Network Monitoring is a preventative system, intended to warn you about potential network problems so you can proactively seek solutions before a vital network goes down. This makes it, in a round-about way, a justifiable addition to business value since, when implemented right, there will be less network crashes—which means less or no profit loss.

What Should I Monitor? In an ideal world, you would monitor each and every network. Over time, you can get there, but if you’re like most Small Business owners or managers, you have neither the time nor the budget to implement a full system. As with most projects, it’s suggested that you implement a system like this in stages. The most common areas to start with are:

  • Local Area Network (LAN) Data
  • Internet data usage
  • server status
  • alerts to existing networks
If you’re unsure of where to start, try contacting a local Network Monitoring service, or hire a consultant to establish a system. If you would like to know more about 24/7 Network Monitoring, or other ways to improve business value, please contact us.
Published with permission from TechAdvisory.org. Source.